Terms & Conditions
Effective Date: [Feb 2026
Welcome to RazzleBADazzle. By purchasing our services or submitting items for customization, you agree to the following terms:
1. Custom Work
All items are customized by hand. Because each design is unique, slight variations in stone placement and appearance may occur.
2. Customer-Owned Items
Customers are responsible for shipping items to us in good condition. We are not responsible for:
-
Pre-existing damage
-
Manufacturer defects
-
Normal wear and tear after customization
We take great care with all items, but customization involves adhesives and materials that permanently alter the product.
3. Turnaround Time
Turnaround times are estimates and may vary based on order volume and design complexity. Rush orders must be approved in advance.
4. No Refunds on Custom Orders
Due to the personalized nature of our services:
-
All sales are final.
-
No refunds or exchanges are offered once customization has begun.
5. Adhesive & Wear Disclaimer
While we use professional-grade adhesives, rhinestones may loosen over time with heavy wear. We are not responsible for damage caused by:
-
Improper care
-
Excessive heat exposure
-
Water immersion
-
Physical impact
Care instructions will be provided with your order.
6. Shipping
We are not responsible for:
-
Lost or delayed packages once shipped
-
Carrier damage
-
Incorrect addresses provided by the customer
Tracking will be provided for all shipments.
7. Intellectual Property
All designs, branding, and custom artwork created by RazzleBADazzle remain our property and may not be reproduced without permission.